Terms of Service

These Terms of Service ("Terms") form a binding contract governing your access to and use of www.progressionlabs.org (the "Site") and any products you purchase from Progression Labs, LLC ("Progression Labs", "we", "us", "our"). By accessing the Site, creating an account, or placing an order, you accept these Terms in full. If you do not agree, do not use the Site or order from us.

You represent and warrant that: (a) you are at least 21 years of age and have full legal capacity to enter this contract; (b) you are a qualified researcher, or are acquiring products on behalf of a qualified research institution, solely for lawful in-vitro laboratory research; (c) you are not acquiring products for resale to the general public, for repackaging or relabeling, or for any human or animal use; and (d) you are not barred from receiving the products under any applicable law.

All products are sold strictly for laboratory research use. They are research chemicals — not drugs, dietary supplements, foods, cosmetics, or medical devices — and are not for human or animal consumption by any route. They have not been approved by the U.S. Food and Drug Administration or any comparable authority for any use. This designation is a material term of every sale and is incorporated into these Terms together with our Research Use Only Disclaimer.

You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. You agree to provide accurate, current, and complete information and to keep it updated. We may suspend or terminate accounts that contain false information, are used to misrepresent eligibility, or are associated with fraud or policy violations.

All orders are offers to purchase and are subject to acceptance by us. We may correct pricing or description errors, limit or cancel quantities, refuse or cancel any order, and verify identity or eligibility before fulfillment, at our sole discretion, even after an order is placed. Prices are shown in U.S. dollars and exclude taxes and shipping unless stated; you are responsible for any applicable taxes.

By submitting payment you represent that you are authorized to use the payment method. For peer-to-peer and cryptocurrency payments, orders are fulfilled only after funds are confirmed. Title and risk of loss pass to you when the order is tendered to the carrier.

Products are sold to you as the end research user. You may not resell, distribute, repackage, relabel, or otherwise transfer products to the general public, nor supply them to any person or entity you know or have reason to know intends to consume them or administer them to humans or animals. Any diversion of products to consumer, clinical, diagnostic, or therapeutic use is a material breach of these Terms and is undertaken entirely at your own risk and liability.

Research chemicals may be hazardous and must be handled only by qualified personnel using appropriate controls, training, and protective equipment. You assume all risk arising from your receipt, handling, storage, use, and disposal of products, and you are solely responsible for compliance with all applicable laws, regulations, institutional protocols, and good laboratory practices. We provide no dosing, medical, veterinary, or research-protocol guidance, and certificates of analysis describe only the tested lot — not suitability for your application.

Except as expressly stated, products and the Site are provided "as is" and "as available." To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, title, and non-infringement. No advice or information obtained from us creates any warranty not expressly stated here.

To the maximum extent permitted by law, Progression Labs and its officers, members, employees, and suppliers will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, data, or goodwill, arising out of or related to these Terms, the Site, or any product, even if advised of the possibility. Our total aggregate liability for any claim will not exceed the amount you paid for the product giving rise to the claim. Some jurisdictions do not allow certain limitations, so some of these may not apply to you.

You agree to indemnify, defend, and hold harmless Progression Labs and its affiliates and personnel from and against any claims, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to your misuse of products, your breach of these Terms, your violation of any law or the rights of any third party, or any consumption or administration of products to humans or animals connected to your conduct.

You are responsible for complying with all applicable export, import, and trade-control laws. You represent that you are not located in, and will not export or re-export products to, any country or party subject to U.S. embargo or sanctions, and that you are not on any U.S. government restricted-party list. We may decline orders that we believe would violate these requirements.

Informal resolution first: before filing any claim, you agree to contact us at support@progressionlabs.org and attempt to resolve the dispute informally for at least 60 days. Most concerns can be resolved this way.

Binding arbitration: if we cannot resolve a dispute, you and we agree that any dispute arising out of or relating to these Terms or any product will be resolved by binding individual arbitration administered under the rules of a recognized arbitration provider, rather than in court. The Federal Arbitration Act governs interpretation of this section. Either party may still bring qualifying claims in small-claims court, and either party may seek injunctive relief in court to protect intellectual property or confidential information.

Class-action and jury waiver: disputes will be conducted only on an individual basis; you and we waive any right to a jury trial and any right to participate in a class, collective, or representative action.

30-day opt-out: you may opt out of this arbitration agreement by emailing support@progressionlabs.org within 30 days of first accepting these Terms, stating your name and intent to opt out. Opting out does not affect any other provision.

We may update these Terms at any time by posting a revised version with a new effective date; continued use after changes constitutes acceptance. These Terms are governed by the laws of the State of Delaware, USA, without regard to conflict-of-laws rules, and exclusive venue for any matter not subject to arbitration lies in the state or federal courts located there.

If any provision is held unenforceable, the remaining provisions stay in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them freely. We are not liable for delays or failures caused by events beyond our reasonable control. You consent to receive communications electronically. These Terms, together with the policies referenced here, are the entire agreement between you and us regarding their subject matter.